Shipping policy

Our goal is to ship all orders within 3-5 business days. Please note: Post office holidays and weekends are not business days. We will make every effort to get it to you as soon as possible! Please allow up to 5 business days for orders to process and ship.

Questions about shipping? Just email us at: support@shophousefive.com Please note that all carriers, including UPS, USPS, and FedEx experience shipping delays due to nationwide weather and natural disasters. Unfortunately, once a package leaves our shop, it is in the hands of the carrier, and we are not able to see additional tracking details outside of what is listed on the carrier's tracking page. As always, if you have questions about a package, please feel free to email us and we will do our best to assist.

Shipping and handling is $7 or $10 depending on weight. Any order over $100 ships free. 

LOCAL PICKUP: If you have placed an order for local pickup, you will receive an Order Pick Up email when it's ready. It will have all the instructions you need to pick up your order. If you are unable to collect your items, please email us as soon as possible so that we can invoice you for our shipping fee, and get your items shipped out.